I’ve been using twitter since the 1st of August 2009. As a wine-marketer I felt it was time for me to embrace this new communication tool to find out what all the tweet was about and understand why twittering has become a daily obsession for so many people around the world.
First some numbers…(source: Wikipedia unless otherwise stated)
- Twitter is ranked as one of the 50 most popular websites worldwide
- In February 2009 Twitter was stated to have 6 million unique monthly visitors and 55 million monthly visits
- Twitter is ranked as the third most used social network
- Twitter reaches over 28 million U.S. people monthly (Source: Quantcast)
- Sysomos recently analysed 11.5 Million twitter accounts and found…
- 85.3% of all Twitter users post less than one update/day (Source: Sysomos)
- 21% of users have never posted a Tweet (Source: Sysomos)
- 93.6% of users have less than 100 followers, while 92.4% follow less than 100 people (Source: Sysomos)
- 5% of Twitter users account for 75% of all activity (Source: Sysomos)
- More than 50% of all updates are published using tools, mobile and Web-based, other than Twitter.com. TweetDeck is the most popular non-Twitter.com tool with 19.7% market share. (Source: Sysomos)
- There are more women on Twitter (53%) than men (47%) (Source: Sysomos)
LEARNING ONE. Twitter is huge and comes with it’s own culture & unique language. And what’s the best way to learn a new language or experience a new culture? Simple… go where the language is spoken or live in the culture. Some ‘experts’ will tell you not to enter the world of Social Media until you have a Social Media strategy but how can you develop a good Social Media strategy without first understanding Social Media?
LEARNING TWO. Twitter is promoted as a community, a place you can “share and discover what’s happening right now, anywhere in the world.” twitter home page. My biggest revelation so far is that the ‘quality’ of your follower group is much more important than the number of followers you have. That’s right, not all followers are created equal. There are good (active) tweeters, these are people who join in on the twitter conversation by using twitter language like ‘@replies’ retweets (RT), and #hashtags (see below for more info on these twitter terms). Then there are inactive twitter accounts that follow you but never offer any value or even worst bad ‘bot’ spammer followers who hope you will follow them back so they can load up your twitter inbox with tweetspam.
Trust me when I say the worst thing you can do when trying to build your brand on twitter is fall into the biggest twitter trap of all….endlessly searching for ways to get more followers. Followers will come with time, because it takes time for people who are interested in what you’re tweeting about to find you. As a global-marketer of a boutique New Zealand wine brand (Mud House Wines) I’m interested in tweeting with people who know and love Mud House Wines and also people who are interested in (surprise, surprise) boutique New Zealand wine. I want to build stronger relationships with Mud House Wine enjoyers and ask them to share their positive experiences with their like minded followers. In turn I will build awareness for Mud House Wines with the right people… just like old-school marketing… you need a targeted approach.
I’ve just started to investigate twitter management and measurement applications. Because Twitter is open source (like facebook) developers around the world have made clever applications that can assist you in measuring your Twitter account in many different ways.
Some of my favourite management tools are…
- Seesmic
- Tweetdeck
- Hootsuite – Hootsuite is the first management tool that I have seen that assists you with managing multiply twitter accounts (like Seesmic and Tweetdeck) but that also offers measurement tools as well.
Some of my favourite measurement tools are…
- Bit.ly – tweeting is about sharing links, and bit.ly lets you track clicks on those links
- Twitalyzer – this is the tool that will teach you that the number of followers is only part of the Twitter game… take a look it’s great
- Klout – the more I use this one the more I like it
Here are some other measurement tools I have found… still working out if they are of value
Twitter Terms Explained
@replies – when you find a tweet that you want to comment on, you can reply to it by clicking reply (the curved arrow on the right-hand-side of the tweet) this will automatically place the twitter username in your tweet box, showing up like @sashadentremont, this means the person you are responding to will see your response pop up in their twitter inbox.
RT (retweets) – when you find a tweet you want to share with your followers, all you need to do is type RT in your tweet box, and then copy and paste the tweet after the RT, this is all about giving credit where credit is due, plus everyone likes to be retweeted, so you can’t so your twitter reputation any harm by retweeting as much as possible. Here’s a good blog about How To ReTweet Properly
#hashtags – the best example I have seen so far of a #hashtag is the #FollowFriday #hashtag – as far as I can understand it #hashtags allow the twitter community to search under popular topics.. you can read more about #hashtags here and more about #FollowFriday here